Data-driven insights on health plan costs, operations, and strategy. Free analysis drawn from the Sherlock Benchmarks.
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Navigator provides analytics for health plan administration, focusing on expenses under management's direct control. Much of the content is derived from our surveys of health plans participating in the Sherlock Benchmarks.
Topics include functional area costs, drivers of administrative expenses like product mix and operational metrics, and economies of scale. Navigator is free and published periodically.
February 2026
Why Larger Health Plans Don't Always Mean Lower Costs
Premiums are Expected to Increase at Highest Pace Since 2018
When Membership Swings, Costs Are Slow to Follow
Best-in-Class Independent/Provider-Sponsored Plans: Factors of Performance
Best-in-Class BCBS Plans: Factors of Performance
The Limits of Scale: What Size Really Means for Health Plan Administrative Costs
Core Expense Growth Decelerates for Medicaid Plans in 2024
Medicare Plans' Administrative Expense Growth Decelerated in 2024
Three Models for Health Plan Strategic Planning
Administrative Costs of Larger Health Plans in 2024
Independent / Provider - Sponsored Plans' Administrative Expense Growth Decelerated in 2024
Blue Cross Blue Shield Plans' Administrative Expense Growth Decelerated Again in 2024
Customer Services and Customers Served
Operational Drivers Behind Cost Management
Health Care Management Resource Links Between Medicaid, Commercial Insured and ACA Products
Returns on Medicare Risk Adjustment
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